Immediate risk means that someone is at an immediate or impending risk of death or substantial physical injury. In this situation, it is important that the person gets help quickly.

Getting them help is more important than any promises to keep things secret. Contact emergency services (000).

If you are not already engaged in conversation, they are not open to receiving help, or there is no time to spare, then call emergency services immediately.

If you are already engaged in conversation with the person and it is appropriate, you could encourage them to call emergency services themselves.

If you call emergency services, it is helpful to take screenshots or screen record the content, so that you can share these, if needed.

After emergency services have been contacted and if it is possible, then contact the person's friends or family and let them know what has happened.

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