Edition Two
Developed with experts across Australia, this free guide and set of resources is here to help professionals and volunteers support young people's safe online conversations.
We're a world-first suicide prevention program that empowers young people to communicate safely online about self-harm and suicide.
How we’re building global change with young people, educators, communities, policymakers and the social media industry.
☎️ Australian online and phone support services 📔 Social media platform resources
☎️ Call 000
For less urgent assistance, contact one of the following support services.
Provides free 24/7 telephone, online, and video counselling and crisis support to all Australians affected by suicide.
☎️ Call 1300 659 467
🌏️ Visit suicidecallbackservice.org.au
Provides free 24/7 online and phone personal crisis support and suicide prevention services to all Australians.
☎️ Call 13 11 14
🌏️ Visit lifeline.org.au
Provides free and confidential 24/7 phone and online counselling for children and young people aged between five and 25 years.
☎️ Call 1800 551 800
🌏️ Visit kidshelpline.com.au
Provides email, chat and phone counselling for young people aged between 12 and 25 years. eheadspace operates seven days a week, from 9:00am to 1:00am AEDST.
☎️ Call 1800 650 890
🌏️ Visit eheadspace.org.au
US-based links to various social media platform centres:
BeReal help center https://help.bereal.com/hc/en-us
Discord help center https://support.discord.com/hc/en-us
Facebook help center https://www.facebook.com/help
Instagram help center https://help.instagram.com/
Messenger help center https://www.facebook.com/help/messenger-app
Pinterest help center https://help.pinterest.com/en
Reddit help center https://reddit.zendesk.com/hc/en-us
Snapchat help center https://help.snapchat.com/hc/en-us
TikTok help center https://support.tiktok.com/en/
Tumblr help center https://help.tumblr.com/hc/en-us
Twitter help center https://help.twitter.com/en
WhatsApp help center https://faq.whatsapp.com/
YouTube help center https://support.google.com/ youtube/?hl=en#topic=9257498