Commissioning Youth Mental Health Services: How to make it work for young people

This webinar will help those responsible for youth mental health services to:

  • Understand the purpose of commissioning
  • Identify key elements of commissioning
  • Appreciate lessons learnt in commissioning services for young people.

The webinar will cover the following topics:

The commissioning of primary mental health care services in Australia is still a relatively new concept. Therefore it’s critical that Primary Health Networks (PHNs) utilise contemporary practices in commissioning services for young people.

For example, how do PHNs as commissioners engage young people in the co-design process? What is meant by co-design and what does it look like in practice? Is it the role of the commissioner to disruptively innovate or should evidence-based models of practice be the focus of commissioned services.

This webinar covers topics that include defining commissioning and what this looks like in a primary care context, engaging young people in the commissioning process and what processes should be put in place to measure the impacts of the programs being commissioned. Information will be presented on the lessons learnt around commissioning to date how we can improve commissioning processes.

Who is this webinar for?

  • Commissioners within Primary Health Networks (PHNs)
  • Agencies and organisations wishing to provide commissioned services
  • Mental health organisations delivering primary mental health care services

What will you learn in this webinar?

  • What commissioning is
  • What co-design is and how to engage young people in the process
  • Lessons learnt from the commissioning experience to date

Prior knowledge or reading

Commissioning and youth mental health: Addressing an undertreated health issue


Craig Hodges

Craig Hodges is Director, National Programs at Orygen and is responsible for leading our work with the 31 Primary Health Networks (PHNs) and youth mental health programs commissioned by PHNs.

Craig has worked in extensively in executive leadership roles in Australia and internationally for over 20 years with a major focus on service reform and the development of new and emerging models of early intervention care for young people in primary care settings.

Craig played a significant role in the establishment of headspace as the Director of Service Development and Partnerships and went on to support the implementation of Jigsaw, the national youth mental health program in Ireland as their Director of Service Development.

Craig has proven experience in organisational development and worked as an independent consultant to the primary care and mental health sectors for many years both here and overseas. Craig has a background in Social Work and a Master of Evaluation and Human Service Management. He has served on a number of Boards and is a founding member of the International Association of Youth Mental Health (IAYMH) Executive.


Kiera Mansfield

Kiera has held senior leadership roles in corporate and health care for over 25 years with particular expertise in the implementation and contract management of programs and services.  In the last ten years, Kiera has played a role in the establishment and implementation of both headspace and hYEPP programs before joining the executive at SEMPHN in November 2016.  Kiera is responsible for commissioning of Mental Health, AOD, and Suicide Prevention portfolios at SEMPHN.